See Tickets Reviews is See Tickets legit? they send invalid tickets), they will not be paid. Interestingly, the increased consumer demand for travel has made up for reduced business travel, which has not returned to pre-pandemic levels. Campaigners and security experts said the links between the company and Viagogo raised questions about the resale websites commitment to prevent speculative selling. "Viagogo is a criminal company who have STOLE $600 From us. 2023 Lonely Planet, a Red Ventures company. It\u2019s no surprise that CEO, Eric Baker has narrowly escaped prison - Google him, it\u2019s shocking!!! Viagogo is an online ticket marketplace for buying and selling tickets to live events. Similarly, they rarely price tickets at 10 times over face value. The most important thing at the end of the day is to receive a The scandal of fake sellers committing fraud on this platform demands serious and immediate investigation. They dont last long these days. If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. I resold concert tickets and Viagogo is insisting it paid me - but I The ticket price is then paid t. In the US, StubHub is an absolute juggernaut. There has been a lot of criticism surrounding their queuing system, which is a headache to say the least. The show in question is Metallica with Slipknot, in October, at one of their Australian stadium dates. It appears a member of the public purchased them and then resold on Viagogo, it says. All rights reserved. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Ticket resale website Viagogo that has come under fire for a lack of transparency. They also accept direct payments and Paypal to make it easy to pay for your tickets. Often, the priciest tickets don't sell . The UKs secondary ticketing market appeared to be worth less than 20% of what was claimed by its leading participants. However, theres a catch here. The Scottish indie band Arab Strap said: Weve always been appalled by touting. This has led to major damage to their online reputation and good name. Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. Buyers are protected with McAfee Secure, so that all transactions are protected. I paid \u00a3336.93 for 2 tickets. Fast forward to July 2021, however, and yet more viagogo phantoms appeared. Given what had occurred with GES SL, it all appeared highly dubious. In April the Competition and Markets Authority (CMA) threatened it with legal action for failing to comply with its demands that it make its pricing more transparent. If customer responses are anything to go by, there is definitely some major improvements that are needed for Viagogo to reach a reasonable quality of customer support. This month, however, over a month after ASAs deadline for compliance, it has started specifying add-on fees beneath the advertised ticket price, albeit in faded grey eclipsed by the lurid countdown clocks. The original currency will be displayed at the checkout page right before the payment. We will be looking closely at this evidence to ensure that the order has not been breached. Make sure the email isn't sent to your spam folder. and our viagogo Tickets - Apps on Google Play The ultimate trip planner for every month of the year: discover the best places to visit throughout the seasons. We need your email address to verify that your review is genuine. reliable customer support, and ticket guarantee. Curiously, when The Guardian published these revelations, GES SLs tickets disappeared from viagogo overnight. It is great for getting tickets to high profile events, but you will be paying above face value for your tickets as a result. Their face value was 75 but only after completing did I realise they had cost 430. $800 for 2 tix. They robbed us blind. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. It was only when I confirmed the purchase that I realised the cost was 2,400 for the tickets that havent even been released yet. !\r\nI emailed approx 30 times with multiple screenshots from the emails received from viagogo and from my viagogo account - which they have now deleted from my account. so-called brokers. This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. Why are Viagogo tickets so expensive? - Quora From Champions League Finals to sold out Lady Gaga concerts, Viagogo is usually very well stocked. Regulations on ticket resale are finally being enforced, touts have been imprisoned for unlawfully acquiring tickets, more artists are successfully adopting anti-touting strategies, and theres a market shift underway to mobile-only tickets. A case for why the hop-on, hop-off bus is worth it. Clint Henderson: You are not alone: prices have spiked this summer for many destinations, and are likely to remain elevated for the duration of the season. Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. Save my name, email, and website in this browser for the next time I comment. event on their site, How many tickets are still Stubhub Are They Safe? While they do offer the largest ticket supply in the world, Viagogo has been constantly in the news in recent years in regards to their selling practices. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. we decided to shed some light on a major company who is active in the global ticket Here's our guide to everything you need to know before your next Roman holiday. Once bitten twice shy. This was because, in some cases, none had actually been sold because of uncertainty over whether events could go ahead owing to the pandemic. Purchased on Feb 12, 2022. All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. Just below, you can find some more examples in the event page and checkout page of the same scare tactics used: One thing that is quite frustrating is the long loading time in order to enter the final purchase page, which creates a feeling that there is a long queue for the tickets you chose, recently Viagogo improved the speed of their overall loaders. Would you like to add a photos or videos? I guess I am a victim of its hard sell as the site reminds customers tickets are selling fast. Viagogo is a supposed ticket retailer; however, their values are set in money and not in people. When eBay operated the business, StubHub enjoyed a global partnership with AEG. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. Shari uncovered what appeared to be a premeditated pattern of cloned and speculative listings by all three sellers. Going to cost to see things there! I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. You can often score great deals that way, too. Youll be glad to know that it is a relatively painless process to find your tickets on Viagogo, thanks to a host of search features on their site. In front of the stage was $267 for GA seating, but those were really hard to grab. But this year, an annual flight I take to see my family in the summer seems to cost more than ever. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. on their top sellers locally and globally to find a popular event to attend. In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. But, if you want some help getting the tickets you want, then here are some tips on how to do it. Being able to rely on your ticket vendor when something goes wrong is a really important part of what separates the good from the bad. Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. Method 2. Viagogo which was founded in London in 2006 by the former co-founder of StubHub Eric Baker, and is considered today as the largest ticket marketplace in the world, spreading to over 160 countries. My airfare and hotel costs was $6200.00. StubHub International is a complete mess, and youd have to be an idiot to buy it. So, there is no incentive for anyone to sell to you without I'm starting to feel like you know you ripped me off and don't want to talk to me. A free food fair and discounted movie tickets don't do much in terms of turning up the merriment. Using secure payment methods Paypal, Adyen, How many people are viewing this The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Why are Viagogo tickets so expensive? Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports. value. Events and Ticketing Expert LTD were all bona fida sellers with a good track recordincluding successfully fulfilling orders. The spokesperson then added, we take allegations of the misuse of our platform very seriously and take action to remove listings if necessary.. Viagogo has not responded to requests for a comment. Well if I and all of the other unhappy reviewers can keep letting others know not to use this awful company hopefully less people will not have such a terrible experience and loose so much hard earned money to waste on scammers.