Q What are the benefits of having Express Docs? service of alcoholic beverages to intoxicated guests. Suite. Does have it all specialty dining include the gratuity? For your convenience, a variety of optional beverage packages are available for sale to accommodate the varied needs of your family. A limited number of portable cribs, high chairs and booster chairs are available on board at no charge. To order Greenhouse Spa products online, visti www.timetospa.com. These suites have a king-size bed convertible to 2 twin beds. Choose from 2 elegant designs: Luggage tags can be found in your document wallet that you received. In addition to your cruise fare, you will also be charged an amount for Taxes. You can also read the, Passenger missing after going overboard from Quantum of the Seas, AIDA Cruises Launches New Employer Branding Campaign #PlaceToWe. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. Holland America Line assumes no liability for the guest's failure to do so. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. To learn more about Holiday Cruises with Holland America Line click here. Onboard Credit is spending money to use on our ships. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. We were told that gratuities were included by a Celebrity agent in our all included plan. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. (See below) Then click CONTINUE. Fully Accessible All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package. Group Rates. Local Sales Taxes Applied where required. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. The suggested attire for most evenings is resort casual; slacks and collared shirts for men, and casual dresses, slacks and informal evening-wear for women. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. The rate is $USD7.95 per minute and billing begins at the time specified. SPECIALTY DINING: If you venture farther north you will find the climate to be drier. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Current Employee. Any changes will result in the cancellation of the entire air booking. PDF Holland America Line A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Q: Why the change from Gala Attire To Dressy? Neptune and Pinnacle suite guests on all other ships receive priority seating in the Dining Room for breakfast and dinner with an expanded menu. More detailed information on NLV is available at the Centers for Disease Control website. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. Are Family & Friend offers subject to change? Guests who are cruising together but have opted for different hotel or tour packages should also print out one full copy of their Express Docs for each traveler. Employees with a VALID HOLLAND AMERICA LINE email address and all HAL Retirees, are encouraged to access the following new link to submit an application online: https://book.hollandamerica.com/FNFApplication. Bring your crew together for meals as exciting as the lands we visit. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. Please note that you must register for an account in order to save your signatures and signed documents. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Please note: This service is available only on days of sailing. For a more in-depth look at the check-in process, check out our video walk-through. Embark on a convenient roundtrip Seattle adventure, offering spectacular Glacier Bay National Park, whale-watching and stops in rough-hewn Ketchikan and Alaska's capital, Juneau. Younger travelers can join kids their own age on a treasure hunt while you get a crash course on Mediterranean architecture at an Explorations Central presentation. Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Best interline rates on Holland America Line | PERX.com Children are welcome in any of our dining venues. Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. Cruise itineraries ply some of the calmest waters in the world. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. However, please note that requests are processed on a first-come, first-served basis. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Yes, we offer supervised, age-appropriate games, sports and activities on board for kids and tweens while teens can enjoy an exclusive venue and special events. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. The companys fleet of 14 ships annually offers more than 500 cruises to 415 ports of call in 98 countries, territories or dependencies. Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. Depending on weather and occasion, add a blazer, cardigan or windbreaker jacket), Men may want to add an extra pair of slacks, but they'll find that the same basic dress theme works for them, too (there is no place in Alaska a man cannot go in a sport coat and slacks. Direct ship-to-shore telephones are provided in each guest stateroom. On a Holland America Line cruise, you do what you want, when you want. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation. Holland America Line does not discriminate against individuals on the basis of disability. Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. Rich woods, beautiful floral arrangements and handsome furnishings create an inviting atmosphere in which to gather for your wonderful cruise vacation. We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. 2. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. Additional quantities may be entered, although they will be subject to duty and IRS taxes. View Cancellation Policy. Our staterooms and suites come in an array of sizes and configurations to fit your family. Visit tsa.gov for more details. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. In port, experience fascinating destinations on family-friendly shore excursions. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Some airlines charge for seat assignments. The new enhancements offer: New Online Applications - A new application process for all HAL employees with a valid HAL . On the last night of your cruise you will need to place your baggage outside your cabin before you retire. A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. Yes, transfers, Cancellation Protection Plan (CPP) and Cancellation Protection Plan Platinum (CPPP) may be purchased. Any information you can provide will be greatly appreciated. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. Husband and I are booked for Oct 8th departure on Nieuw Amsterdam for 17-day full transit cruise through Panama Canal we are vaccinated against Covid with 3 doses: the two-shot series plus one booster given February this year. There are aerobics classes on the ships, treadmills, exercise bikes and other equipment in the fitness center on board each ship. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Holland America Line has no control over seat assignments. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Q How do I select only the pages I want to print in Internet Explorer? Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. The health, vision, and 401k are competitive. Sign it in a few clicks. For help finding your ideal stateroom, please call us at 1-855-932-1711. All of our crew are appraised by a senior officer at the end of each sailing assignment. The beds can be converted upon request to a queen-size bed if full compliance is not needed. The charge does not apply to payments made by debit card. We recommend requesting a portable crib at booking or by contacting Ship Services at (800) 541-1576. A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. Tickets are nonrefundable. Holland America Line recommends 7- to 10-day cruises for traveling families. Are Holland America Cruises Good for Families? - The Family Vacation Guide For more information, see details in the FAQ Are Transfers Included? Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. The list should include the name of the drug, dosage and times taken. No sharing is permitted. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. To set up EZPay, please contact your travel advisor or Holland America Line at. Listen to the menu and select the number that corresponds to the ship you are calling. From time to time it may be necessary to re-accommodate booked Family & Friends and make them an offer to change their travel plans. Fares quoted are those currently in effect. To ensure our websites are as easy to use as possible we incorporate assistive technology including Accessible Rich Internet Applications (ARIA). We have a 13 day Australia and New Zealand cruise booked Jan 14-27, 2023. Generally, the ship is subject to certain government procedural requirements upon arrival. Get & grab the best discounts on eBay to get at the lowest price when place an order. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. Ik zie nl. Active-Air traffic controllers, Air Marshalls, FAA & TSA employees regardless of flight benefits. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. I have booked and paid for Have it ALL for two persons, but it is not mentioned anywhere on the HAL website. Is the Have It All option available for a single person booking a Verandah cabin? In addition, every ship is divided into fire zones that are separated by fire screen doors that can be operated from the ships bridge and fire-rated bulkheads in order to minimize the risk of fire spreading beyond one fire zone. Q How do I access my Express Docs? Friend and Family is an internal benefit for friends and family of HAL employees. Please remember that many other countries have a similar policy when going ashore and you will be subject to their currency allowances at the current exchange rate. I also like a port wine with my dinner (dessert) does Holland America carry any Ports or fortified wine? Employees that do not have a valid Holland America Line email address can access the latest offers and application as follows: Seagoing Employees: EFLEET>HR>Forms or contact the Crew Purser for assistance in accessing and submitting the application, Land Based Employees: ECATSTAND or Public Folders under Cruise Specials. It's your choice. Central FL. From one-day mini-vacations to once-in-a-lifetime Grand World Voyages of more than 100 days, the line visits all seven continents to call at a variety of exotic, tropical, historical, cultural and adventure-filled destinations. If passengers become ill or injured during the voyage and the diagnostic and/or care needs exceed the capabilities of the infirmary, passengers will be transferred to medical facilities ashore. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. And its easy to email or leave copies of your itinerary and important information with friends and family. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. Keep these items close at hand in your purse or jacket pocket. Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. Infants must be at least 6 months of age at the time of embarkation in order to sail. Guests with a variety of severe food allergies sail with Holland America Line regularly. Holland America Line employees cannot receive any compensation for making these cruise offers available to family and friends. Youll pay the same amount for your cruise, spread over time! Youll find a select number of free sites under Complimentary Browsing.. All onboard purchases and services are charged to your account by using your stateroom keycard. Family & Friends Program Offers Exciting New EnhancementsHolland America Line is pleased to announce exciting new enhancements to the Family & Friends Program that streamline the process and make it easier for you to book your family and friends on a special rate cruise.